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An availability request must include the following elements:
CRS Chain IDCode
CRS Hotel IDCode
Arrival Date
Departure Date
Total Guest Counts [Occupancy: Number of Adults and Children using the ‘AgeQualifyingCode’ attribute]
Number of Rooms
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OTA_HotelAvailRQ Elements & Attributes
Element Name Attribute Name | Mandatory (M) Optional (O) | Data Type | “Sample Value” Usage |
OTA_HotelAvailRQ |
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EchoToken | O | String (128) | A reference for message identification assigned by the requesting host system. |
TimeStamp | M | Datetime | Indicates the creation date and time of the message in UTC using the following format specified by ISO 8601: YYYYMMDDThh:mm:ssZ with time values using the 24 hour clock (e.g. 20 November 2009, 1:59:38 pm UTC becomes 20091120T13:59:38Z). |
Version | M | Decimal | “1.00” |
SequenceNmbr | M | Integer | Used to identify the sequence number of the transaction as assigned by the sending system; allows for an application to process messages in a certain order or to request a resynchronization of messages in the event that a system has been off-line and needs to retrieve messages that were missed. |
POS | M |
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Source | M |
| Provides the details regarding the requestor. |
BookingChannel | M |
| Specifies the booking channel and whether it is the primary means of connectivity of the source. Identifies the company that is associated to the booking channel. |
Primary | M | Boolean | Indicates whether the enumerated booking channel is the primary means of connectivity used by the sources. Always =”true”. |
Type | M | Code | The type of booking channel. OTA Code List Booking Channel Type (BCT). Use MO for mobile only rate. |
CompanyName | O |
| Identifies the secondary channel that is associated with the booking channel. Identifies the secondary channel by code and name. |
Code | O | String (16) | The secondary booking channel identifying code. |
CompanyShortName | O | String (32) | The secondary booking channel short name. |
RequestorID | M |
| An identifier of the entity making the request – i.e., IATA, Association of British Travel Agents (ABTA), Open Hospitality, HBSi, etc. |
Type | M | Codes | A reference to the type of object defined by the RequestID element. OTA Code List Unique ID Type (UIT) – always = “1” [1=Customer]. |
ID | M | String (32) | A unique identifying value assigned to the source by Windsurfer. |
ID Context | M | String (32) | Used to identify the source of the identifier – i.e., IATA, Open Hospitality, HBSi, etc. |
URL | M | String | URL that identifies the location associated with the record identified by the UniqueID. |
AvailRequestSegments | M |
| Each segment includes a collection of criteria that requests a bookable entity (guest rooms) for which availability is sought. A segment would be presumed to have a unique, fixed set of dates for Availability Request. Date range can also be specified by using start dates and a number of fixed nights. |
AvailRequestSegment | M |
| Only one AvailRequestSegment per message is supported. |
ResponseType | M | String | Defines whether the response is a property list or an area list. Valid values are AreaList, ProfilePrefs, PropertyList, PropertyRateList, RateInfoDetails. |
StayDateRange | M | Date | Fixed set of dates representing the arrival and departure dates of the guest stay for the Availability Request. |
End | M | Date | The ending value of the time span. A construct to validate either a date or a time or a dateTime value – “YYYY-MM-DD”. |
Start | M | Date | The ending value of the time span. A construct to validate either a date or a time or a dateTime value – “YYYY-MM-DD”. |
RoomStayCandidates | M |
| Collection of room stay candidates. Only one RoomStayCandidate is supported. |
RoomStayCandidate | M |
| Element used to identify available room products. |
Quantity | M | Integer (1) | Defines the number of rooms being requested. Allowable range is 1 – 5. |
GuestCounts | M |
| A collection of GuestCount by age group. |
GuestCount | M |
| A recurring element that identifies the number of guests and ages of the guests. |
AgeQualifyingCode | M | Code | A code representing a business rule that determines the charges for a guest based upon age range (e.g. Adult, Child, Senior, Child With Adult, Child Without Adult). This attribute allows for an increase in rate by occupant class. OTA Code List Age Qualifying Code (AQC): accepted values – “10”=Adult; “8”=Child. If a child is specified, the age of the child is required. |
Count | M | Integer (2) | The number of guests in one AgeQualifyingCode or Count. |
Age | O | Integer (2) | Defines the Child Age Group in the property setting. If no children age group is set, default to 1. Age =1 , Children Age Group 1 Age =2 , Children Age Group 2 Age =3 , Children Age Group 3 Age =4 , Children Age Group 4 |
HotelSearchCriteria | M |
| A collection of single search criterion items. |
Criterion | M |
| Child elements that identify a single search criterion by criteria type. The text value returned should be echoed in the subsequent request to indicate where to begin the next block of data. |
HotelRef | M |
| Indicates the detail of hotel reference information. Detailed hotel information for the search. |
ChainCode | M | String (2) | The CRS code that identifies a hotel chain or management group. The cross-reference table that translates the chain ID of one system into the chain ID of another system must currently be maintained in the source booking channel. Length 1 to 8. |
HotelCode | M | String (2) | The CRS code that uniquely identifies a single hotel property. The cross- reference table that translates the chain ID of one system into the chain ID of another system must currently be maintained in the source booking channel. Length 1 to 16. |
OTA_HotelAvailRQ Message Sample
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OTA_HotelAvailRS Elements & Attributes
Element Name Attribute Name | Mandatory (M) Optional (O) | Data Type | “Sample Value” Usage |
OTA_HotelAvailRS |
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EchoToken | O | String (128) | A reference for message identification assigned by the requesting host system. |
TimeStamp | M | Datetime | Indicates the creation date and time of the message in UTC using the following format specified by ISO 8601: YYYYMMDDThh:mm:ssZ with time values using the 24 hour clock (e.g. 20 November 2009, 1:59:38 pm UTC becomes 20091120T13:59:38Z). |
Version | M | Decimal | “1.00” |
SequenceNmbr | M | Integer | Used to identify the sequence number of the transaction as assigned by the sending system; allows for an application to process messages in a certain order or to request a resynchronization of messages in the event that a system has been off-line and needs to retrieve messages that were missed. |
POS | M |
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Source | M |
| Provides the details regarding the requestor. |
BookingChannel | M |
| Specifies the booking channel and whether or not it is the primary means of connectivity of the source. Identifies the company that is associated to the booking channel. |
Primary | M | Boolean | Indicates whether the enumerated booking channel is the primary means of connectivity used by the sources. Always =”true”. |
Type | M | Code | The type of booking channel. OTA Code List Booking Channel Type (BCT). Always =”ADS”. |
CompanyName | O |
| Identifies the secondary channel that is associated with the booking channel. Identifies the secondary channel by code and name. |
Code | O | String (16) | The secondary booking channel identifying code. |
CompanyShortName | O | String (32) | The secondary booking channel short name. |
RequestorID | M |
| An identifier of the entity making the request – i.e., IATA, Association of British Travel Agents (ABTA), Open Hospitality, HBSi, etc. |
Type | M | Codes | A reference to the type of object defined by the RequestID element. OTA Code List Unique ID Type (UIT) – always = “1” [1=Customer]. |
ID | M | String (32) | A unique identifying value assigned to the source by Windsurfer. |
ID Context | M | String (32) | Used to identify the source of the identifier – i.e., IATA, Open Hospitality, HBSi, etc. |
URL | M | String | URL that identifies the location associated with the record identified by the UniqueID. |
RoomStays | M |
| Details on the Room Stay including Guest Counts, Time Span of this Room Stay, and financial information related to the Room Stay, including Cancellation Penalties. |
RoomStay | M |
| Details on the Room Stay including Guest Counts, Time Span of this Room Stay, and financial information related to the Room Stay, including Cancellation Penalties. |
RatePlans | M |
| A collection of Rate Plans associated with a particular Room Stay. |
RatePlan | M |
| Defines the details of the rate plan as used in the booking process. |
RatePlanCode | M | String (1-16) | The RatePlanCode assigned by the receiving system – CRS. |
RatePlanName | M | String(1-64) | The name associated to the rate plan. |
RatePlanID | M | Int | The ID assigned to the RatePlan |
MarketCode | O | String (1-16) | The code that relates to the market being sold to (e.g., the corporate market, packages). |
PriceViewableInd | O | Boolean | When true, the price for this rate plan can be viewed by the guest. When false, the guest must contact another entity to obtain price information. |
RatePlanType | O | String (1-16) | An enumerated type that allows the query to specify a rate category type, and provides major categories for comparison across brands. Refer to OpenTravel Code List Rate Plan Type (RPT). |
MealsIncluded | Contains MealPlanIndicator and MealPlanCode for included meal, if applicable. | ||
MealPlanIndicator | Boolean | ||
MealPlanCode | Int | Indicates type of meal included. For list of codes, see the relevant Vendor Notice. | |
AdditionalDetails |
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| Additional information related to a rate plan. A collection of AdditionalDetail. |
AdditionalDetail |
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| Used to send additional information |
Type |
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| Used to define the type of information being sent (e.g., rate description, property description, room information). Refer to OpenTravel Code List Additional Detail Type (ADT). |
Text | O | String(1-2000) | Descriptive text associated to the Rate Plan |
RoomTypes | M |
| A collection of Room Types associated with a particular Room Stay. |
RoomType | M |
| Defines the details of the room type as used in the booking process. |
RoomTypeCode | M | String(1-16) | The RoomTypeCode assigned by the receiving system – CRS. |
RoomTypeName | M | String(1-64) | The name assigned to the room type. |
RoomTypeID | M | Int | The ID assigned to the RoomType |
Text | O | String(1-2000) | Descriptive text associated to the Room Type, contained within the RoomDescription tag. |
Code | M | Int | AdditionalDetail tag, Type of “ADA”, Code of 1 is true, 0 is false |
RoomRates | M |
| A collection of Room Rates associated with a particular Room Stay. Each Room Rate combination can have multiple rates. Example King room, Rack rate plan, Monday through Thursday, weekday amount, Friday and Saturday, weekend amount. |
RoomRate | M |
| The period during which the booking must be made. |
RatePlanID | M | Int | The ID assigned to the RatePlan |
RoomTypeID | M | Int | The ID assigned to the RoomType |
RoomTypeCode | M | String(1-16) | The RoomTypeCode assigned by the receiving system – CRS. |
Rates | M |
| Individual rate amount. This rate is valid for a range of number of occupants and an occupant type. Individual rate amount. |
Rate | M |
| The Rate contains a collection of elements that define the amount of the rate, associated fees, additional occupant amounts as well as payment and cancellation policies. Taxes can be broken out or included within the various amounts. The applicable period of the |
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| rate is indicated by the effective dates. Restrictions that may apply to that rate, such as the minimum or maximum length of stay, stay-over dates applicable for the rate, and age group (ex Adult) are attributes of Rate. It indicates the number of units that the quoted rate is based upon, as well as the TimeUnits type used that the rate is based upon, e.g.: 3days at $100.00 per day. |
EffectiveDate | M | Date | Indicates the starting (arrival) date of the stay. Format: YYYY-MM-DD |
ExpireDate | M | Date | Indicates the ending (departure) date of the stay. Format: YYYY-MM-DD |
MinGuestApplicable | M | Int | Indicates the minimum number of guests at this rate |
MaxGuestApplicable | M | Int | Indicates the maximum number of guests at this rate |
Base | M |
| The base amount charged for the accommodation per unit of time (ex: Nightly, Weekly, etc). If TaxInclusive is set to True, then taxes are included in the base amount. |
AmountBeforeTax | M | Currency | The total amount not including any associated tax (e.g., sales tax, VAT, GST or any associated tax). Specifies an amount, max 3 decimals. |
CurrencyCode | M | Code | The 3-character alpha code specifying a monetary unit based on ISO 4217, |
Total | O |
| The total amount charged for this rate including additional occupant amounts and fees.The total amount charged for the service including additional amounts and fees. |
Taxes | O |
| A collection of taxes. A collection of taxes. **Must be enabled by user account. Please request if needed** |
Amount | M |
| A monetary amount. |
Tax | M |
| An individual tax.Applicable tax element. This element allows for both percentages and flat amounts. If one field is used, the other should be zero since logically, taxes should be calculated in only one of the two ways. |
Amount | M |
| A monetary amount. |
Type | M |
| Used to indicate if the amount is inclusive or exclusive of other charges, such as taxes, or is cumulative (amounts have been added to each other).Used to indicate if an amount is inclusive or exclusive of other charges, such as taxes, or is cumulative (amounts have been added to each other). |
Code | M |
| Code identifying the fee (e.g.,agency fee, municipality fee). Refer to OpenTravel Code List Fee Tax Type (FTT). |
TaxDescription | M |
| Text description of the taxes in a given language.An indication of a new paragraph for a sub-section of a formatted text message. |
Text | M |
| Formatted text content.Provides text and indicates whether it is formatted or not. |
AdditionalGuestAmounts | M |
| Collection of incremental charges per age qualifying code for additional guests. Amount charged for additional occupant is with respect to age group of the base guests. |
AdditionalGuestAmount | M |
| Collection of incremental charges per age qualifying code for additional guests. Amount charged for additional occupant is with respect to age group of the base guests.Charges related to additional guests |
AgeQualifyingCode | M | Int | Defines an age range or age category of a guest (e.g., under 21, over 65, teen, infant). Refer to OpenTravel Code List Age Qualifying Code |
Amount | M |
| The amount charged for an additional guest.The total amount charged for the service including additional amounts and fees. |
AmountBeforeTax | M | Currency | The total amount not including any associated tax (e.g., sales tax, VAT, GST or any associated tax). Specifies an amount, max 3 decimals. |
TimeSpan | M |
| The Time Span which covers the Room Stay. Used to specify a time window range by either specifying an earliest and latest date for the start date and end date or by giving a date with a time period that can be applied before and/or after the start date. |
End | M |
| The ending value of the time span. |
Start | M |
| The starting value of the time span. |
Guarantee | M | Defines the guarantee policy of the hotel facility | |
GuaranteeCode | M | String | The GuaranteeCode assigned by the CRS The Guarantee Code typically has the following values “XX”, “GX”, “DX”, “PP” o XX: No Guarantee Required o GX: Guarantee Required o DX: Deposit required o PP: Prepaid required by credit card at the time of booking |
GuaranteeDescription | M | Text description of the Guarantee Policy | |
Text | M | String | Example: “A valid Credit Card is required to confirm your reservation - Chain Level Default Guarantee Policy - CCGuaranteed” |
CancelPenalties | M |
| A collection of Cancellation Penalties objects for the Room Stay. |
CancelPenalty | M |
| Defines the cancellation penalty of the hotel facility. |
PolicyCode | M | String(1-16) | The PolicyCode assigned by the receiving system – CRS. |
Deadline |
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| Cancellation deadline. |
AbsoluteDeadline | M |
| Defines the absolute deadline. |
OffsetTimeUnit | M |
| The Units of time e.g. days, hours, etc. that apply to the deadline. |
OffsetUnitMultiplier | M |
| The number of units of the deadline time unit used for numeric values. |
OffsetDropTime | M |
| An enumerate type indicating when the deadline drop time goes into effect. The deadline information applies from when the reservation was confirmed. |
AmountPercent | M |
| Cancellation fee expressed as a fixed amount or percentage of/or room nights. |
NumberOfNights | C |
| The number of nights of the hotel stay that are used to calculate the fee amount. |
Percent | C |
| The percentage used to calculate the fee amount. |
PenaltyDescription | M |
| Text description of the Penalty in a given language. |
Text | M | String | Example: “Cancel by 6:00 PM local hotel time to avoid a 1 night penalty charge.” |
Total | M |
| The total amount charged for the Room Stay including additional occupant amounts and fees. If TaxInclusive is set to True, then taxes are included in the total amount.The total amount charged for the service including additional amounts and fees. |
CurrencyCode | M |
| An ISO 4217 (3) alpha character code that specifies a monetary unit. |
AmountAfterTax | M |
| The total amount including all associated taxes (e.g., sales tax, VAT, GST or any associated tax) |
AmountBeforeTax | M |
| The total amount not including any associated tax (e.g., sales tax, VAT, GST or any associated tax) |
Taxes | O |
| A collection of taxes. A collection of taxes. **Must be enabled by user account. Please request if needed** |
Amount | M |
| A monetary amount. |
Tax | M |
| Applicable tax element. This element allows for both percentages and flat amounts. If one field is used, the other should be zero since logically, taxes should be calculated in only one of the two ways. |
Amount | M |
| A monetary amount. |
Code | M |
| Code identifying the fee (e.g.,agency fee, municipality fee). Refer to OpenTravel Code List Fee Tax Type (FTT). |
Type | M |
| Used to indicate if the amount is inclusive or exclusive of other charges, such as taxes, or is cumulative (amounts have been added to each other).Used to indicate if an amount is inclusive or exclusive of other charges, such as taxes, or is cumulative (amounts have been added to each other). |
Code | M |
| Code identifying the fee (e.g.,agency fee, municipality fee). Refer to OpenTravel Code List Fee Tax Type (FTT). |
TaxDescription | M |
| Text description of the taxes in a given language.An indication of a new paragraph for a sub-section of a formatted text message. |
Text | M |
| Formatted text content.Provides text and indicates whether it is formatted or not. |
EffectiveDate | M |
| Indicates the starting date. |
ExpireDate | M |
| Indicates the ending date. |
BasicPropertyInfo | M |
| Property Information for the Room Stay. An abbreviated short summary of hotel descriptive information. |
ChainCode | M | String (2) | The CRS code that identifies a hotel chain or management group. The cross-reference table that translates the chain ID of one system into the chain ID of another system must currently be maintained in the source booking channel. Length 1 to 8. |
HotelCode | M | String (16) | The CRS code that uniquely identifies a single hotel property. The cross-reference table that translates the chain ID of one system into the chain ID of another system must currently be maintained in the source booking channel. Length 1 to 16. |
HotelName | M | String (128) | The proper name of the hotel. |
OTA_HotelAvailRS Message Sample
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